As part of this On-site service we do the following:
Find the cause of the issue(s) you're experiencing and perform some additional tests to uncover any hidden issues (if any)
Provide you with an estimated cost (quote) for any hardware parts or software needed (if any)
Perform service as per Customer's instructions.
Perform a Basic Maintenance Service as added value, which includes:
Updating all of you operating system's critical and security updates.
Physically clean your computer/printer.
Optimize your device for better performance.
Note: Some software/hardware issues might require a re-installation of your OS (Operating System). In those cases you must provide the software needed, Operating System, restore/recovery disc(s) and/or applications.
*All software must be active and have a valid license in order for us to update it.
*Services do not include additional software or hardware parts.
Off-site Services (347) 766-6768
For Desktops, Laptops and Laser Printers:
As part of this Off-site service we do the following:
Diagnose the issue(s) you're experiencing and perform some additional tests to uncover any hidden issues (if any)
Provide estimated cost (quote) for any hardware parts or software needed (if any)
Perform service as per Customer's instructions.
Perform a Basic Maintenance Service as added value, which includes:
Updating all of you operating system's critical and security updates.
Physically clean your computer/printer.
Optimize your device for better performance.
Note: Some software/hardware issues might require a re-installation of your OS (Operating System). In those cases you must provide the software needed, Operating System, restore/recovery disc(s) and/or applications.
*All software must be active and have a valid license in order for us to update it.
*Services do not include additional software or hardware parts.
*Data transfer up to 320GB included. Data recovery additional $79.